Course: Technical Support and Help Documents for Undergraduates

Enrol me in this course

	Help Desk Forum

1	Accounts About Your Account Resource Getting Your Account Resource Choosing a Password Resource Account Security Resource Remote Access for Your Account Resource Updating Your rcfiles Resource Backups and File Recovery Resource Account Troubleshooting Resource Logging into Your Moodle Account Resource

2	Labs Your First Lab Resource

3	Getting Help Help Desk Resource Phone: 492-5067 Location: CSC 1-32 E-mail: helpdesk@cs.ualberta.ca After Hours Voicemail: 492-5067 After Hours System Problems: 492-9219 Guidelines for Reporting a Problem to Help Desk Resource For help with courses, ask your instructor or TA.

4	Moodle Getting Started with Moodle PDF document

5	Network Access University Wireless Service (UWS) file Wired Access (Docking Ports) Resource

6	Assignment Submission (e.g., via ASTEP) Submitting Via ASTEP on Linux Lab Machines Resource General ASTEP Information Resource

7	Java and Eclipse Java Language Reference Resource First Year Eclipse Tutorials Resource Eclipse FAQ Resource Java Concepts FAQ Wiki Java Class Library (for 114) Resource Java 2 Platform Standard Edition 5.0 API Specification (for 115) file How Applets Work Resource Java Sample Code Resource About Algorithms Resource Adventure Code Resource

8	Linux First Year Linux Tutorial (in-lab Linux basics) Resource Copying Files From Home using WinScp Resource Using Flash drives in Linux Labs Resource

9	Oracle Using Oracle file

10	Tools and How-Tos How to Print Wiki How to Access Your Email file How to Use Webmail file How to Book A Breakout Room Resource How to Use Moodle Resource How To Use SSH Resource How to Use X-Window Applications Resource How to Change Your Disk Quota Resource MSDN Academic Alliance Software Resource News and Newsgroups Resource Undergraduate pub file How to Use gnuplot Resource How to Install OpenOffice Resource

11	Links to Other Resources Languages Resource Operating Systems Resource Shells Resource Tools Resource

12